I have purchased and downloaded the video and it is not working.

Piet Nutbey
Date added:
Monday, 28 September 2009
Last revised:


To view our videos, you will need to have the Adobe Flash Player installed on your computer, be sure to download the latest version here: Download Latest Adobe Flash Player

Another possibility why videos might not be working properly is when you have downloaded the ZIP file, but not extracted it. Windows XP and Windows Vista have a feature that double-clicking on the ZIP file gives you a "Sneak Preview" of the files. Our videos will not work through that "Sneak-Preview" method. When you have downloaded the ZIP file, you must right-click the downloaded ZIP file and extract the ZIP file.

Should you still have problems after having downloaded and installed the latest Adobe Flash Player, please contact us .


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